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Complaints

Contact the Fairfax County Department of Code Compliance, 703/324-1300, to report property maintenance problems like dilapidated structures, overcrowding, unsanitary living conditions, abandoned or blighted properties, building code violations, hoarding, cars parked on yards, uncut grass, construction without required permits, illegal home businesses, noise, signs on private property, or sewage backups.

Visit the Fairfax County Department of Public Works and Environmental Services website to access the community complaint form to report property maintenance problems.

Contact the Fairfax County Health Department, 703/246-2300, to report unsanitary conditions like rat infestations, overflowing garbage, and discarded refrigerators with doors.

Contact the Fairfax County Police Department for problems with vehicles. Call 703/691-2131 to report  commercial vehicles parked on residential streets and 703/280-0716 to report vehicles parked on the lawn or inoperable vehicles on private property.
 
To report a pothole or other road problem, visit the VDOT website or call 800/367-7623 (800/FOR-ROAD).


Street name signs are maintained by the Department of Public Works and Environmental Services. To report a problem, call 703.877-2800 or click here.

For snow removal on a public road, contact VDOT, at 800/367-7623 (800/FOR-ROAD).

Visit the Northern Virginia snow tracking section of the VDOT website for status reports.

Fairfax County is responsible for plowing only a few miles of designated roadway, which is identified as county maintained. For snow removal on those streets, call 703/877-2800 or contact the Stormwater Management Agency.

Streets in subdivisions marked private drive are maintained by the developer or HOA.


To report a streetlight outage, access an online form on the Dominion Power website or call 866/DOM-HELP (866/366-4357).

Access an online form on the Dominion Power website to report a power outage or call 866/366-4357.

For complaints about storm drain flooding, contact the Maintenance and Stormwater Management Department of Public Works and Environmental Services, 703/877-2800.

Contact the Wastewater Collections Division for overflowing manholes and sewer backups in a home, 703/323-1211.

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