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Property maintenance

Contact the Fairfax County Department of Code Compliance, 703-324-1300, to report code violations maintenance problems like dilapidated structures, overcrowding, unsanitary living conditions, abandoned or blighted properties, building code violations, hoarding, cars parked on yards, uncut grass, construction without required permits, illegal home businesses, noise, signs on private property, or sewage backups.

Visit the Fairfax County Department of Public Works and Environmental Services website to access the community complaint form to report property maintenance problems.

Health issues

Contact the Fairfax County Health Department, 703-246-2300, to report unsanitary conditions like rat infestations, overflowing garbage, and discarded refrigerators with doors.


Contact the Fairfax County Police Department for problems with vehicles. Call 703-691-2131 to report  commercial vehicles parked on residential streets and 703-280-0716 to report vehicles parked on the lawn or inoperable vehicles on private property.

To report parking problems in the Wakefield Chapel area, contact the West Springfield Police District, 703-644-7377, or call the police non-emergency number, 703/691-2131.


To report a pothole or other road problem, visit the VDOT website or call 800-367-7623 (800-FOR-ROAD).

Street name signs are maintained by the Department of Public Works and Environmental Services. To report a problem, call 703-877-2800 or click here.

For snow removal on a public road, contact VDOT, at 800-367-7623 (800-FOR-ROAD).

Visit the Northern Virginia snow tracking section of the VDOT website for status reports.

Fairfax County is responsible for plowing only a few miles of designated roadway, which is identified as county maintained. For snow removal on those streets, call 703-877-2800 or contact the Stormwater Management Agency.

Streets in subdivisions marked private drive are maintained by the developer or HOA.

To report a streetlight outage, access an online form on the Dominion Power website or call 866-DOM-HELP (866/366-4357).


Access an online form on the Dominion Power website to report a power outage or call 866-366-4357.

For complaints about storm drain flooding, contact the Maintenance and Stormwater Management Department of Public Works and Environmental Services, 703-877-2800.

Contact the Wastewater Collections Division for overflowing manholes and sewer backups in a home, 703-323-1211.


If you see an injured or stray animal or have a problem with an animal, such as barking dogs or pets on the loose, contact Fairfax County Animal Control, 703-691-3255. 

To report a lost or found pet, call the Animal Shelter,703-830-1100.

To report problems with wild animals, such as a sick or injured animal or a wild animal in your home, call the police non-emergency number, 703-691-2131.

Call VDOT to report dead animals in the state right-of-way, 703-830-1100, x 2.

For assistance with wildlife issues, call the Virginia Wildlife Conflict Helpline, 855-571-9003.


  1. How about a phone number for removal of dead trees on Va DOT right-of-way?

  2. Natalie Forowa3/17/14, 3:51 PM

    Idling commercial vehicles pump our air with toxic cancer -causing diesel fumes: There are State and County laws prohibiting keeping a truck idling for more than 3 minutes, yet most parking lots with fast food joints are full of truck operators who feel comfortable having their breakfast and lunches in the comfort of a heated/airconditioned cab, often lasting 30 minutes or more, while all of us have to inhale the cancer-causing fumes. The Virginia code is Article 41, 9 VAC5-40-5670;
    The Fairfax County law is in Section 103-3-10. Both state that prolongued idling should be subject to fines.
    With such laws already in the books, why is the police not enforcing them? Are they waiting till someone they love gets a respiratory disease, or for this infraction be combined with sex/drugs, to go ahead and do their job?

    1. Best thing you have to complain about Natalie?

    2. I agree Natalie. Laws need to be enforced. I often wonder why the police also do not enforce the noise ordinances. Annandale used to be such a nice quiet peaceful place where you could be outside and enjoy your porch and/or yard; now the neighborhood is bombarded by music from car stereos, park rentals, and homes that goes on all day long and can still be heard indoors wearing earplugs.

  3. Natalie,
    A very intelligent and well informed comment.
    Thank you for bringing up this important matter that affects the quality of the air we all breathe.
    I don't hesitate to speak to the driver and to remind them. Usually they cooperate and are apologetic.
    But one shouldn't have to keep reminding people. It's common sense!!!

  4. Conservatives who want less government but support home owners associations to dicktate to them house gardening. hahahah